Keolis Lyon, Sytral: Sell tickets by SMS
Objectives
• Allow passengers to buy their transport ticket while maintaining social distancing, and to avoid handling change
• Simple solution that is open to anyone
• Lead time: Launch the solution within five days
• Prevent fare violations
Approach
• Simplicity: Passengers send the message “BUS” by SMS to the number 93069 to buy a ticket valid for one hour on the TCL bus network
• Practical: The cost of the ticket is charged to the user’s mobile bill
• Independence: Provide Keolis Lyon inspectors with a management and monitoring back office
• Reliable: Provide a ticket check application for inspectors