Keolis Lyon, Sytral: Sell tickets by SMS

Emotion Transaction HighConnexion

Objectives

• Allow passengers to buy their transport ticket while maintaining social distancing, and to avoid handling change

• Simple solution that is open to anyone

• Lead time: Launch the solution within five days

• Prevent fare violations

Approach

• Simplicity: Passengers send the message “BUS” by SMS to the number 93069 to buy a ticket valid for one hour on the TCL bus network

• Practical: The cost of the ticket is charged to the user’s mobile bill

• Independence: Provide Keolis Lyon inspectors with a management and monitoring back office

• Reliable: Provide a ticket check application for inspectors

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